Kind words from our customers

 
 
 
 
  EXCELLENT  
  
 Based on 165 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 Georgia Browne 
 
18 September 2026
 
 
  
I popped in today about Jewellery cleaning services, my family have gone to Doble for years, this was my first time alone and as an adult. I was greeted by a lovely lady working there (I didn’t get her name sorry!) She took my piece of jewellery for me and gave it a good polish for me as I was scared to clean it myself as it is very old. I asked how much it would be and she said nothing, although I was not a paying customer I was still treated just as if I was. I will absolutely be back to purchase some jewellery in the near future, they have the most beautiful high quality pieces in there, thank you! ☺️
  
 
 
 
 
 
  
 
 
 Joe Lee 
 
9 May 2026
 
 
  
Im very grateful for the support that I received today from a gentleman who helped me a great deal. I had issues with a product that I received from etsy. Thanks again for your time and service, it  very helpful.
  
 
 
 
 
 
  
 
 
 Rafe Oliver 
 
5 May 2026
 
 
  
Great location! Very helpful staff :))
  
 
 
 
 
 
  
 
 
 Sarah Taylor 
 
24 April 2026
 
 
  
Extremely pleased with new settings on my antique ring.  Charlotte was extremely helpful, fantastic customer service.
  
 
 
 
 
 
  
 
 
 Herb 
 
7 March 2026
 
 
  
Great customer service and top quality jewellery. Charlotte really took an interest into the story behind my engagement and has been attentive the whole way through the process. Doble will give you the best customer experience of any jewellers in Exeter
  
 
 
 
 
 
  
 
 
 ALF Fielding 
 
4 March 2026
 
 
  
LOVE this place!!! I came in with a seemingly unrepairable tennis bracelet and not only did they manage to fix it, they did it in under 20 minutes! The staff are unbelievable helpful and kind, truly the best experience going to a jewelers so far, they really take care of their customers and understand the importance of sentimental jewelry. The best part about them is they really don’t give up, they tried everything to fix my bracelet, especially since it was man made stones that can’t stand heat, they figured out how to mend it without melting it down and starting from scratch! Could not recommend Doble Jewellers more! I am extremely grateful to them and will be going for all future fixes!!
  
 
 
 
 
 
  
 
 
 Anthony Irwin 
 
3 March 2026
 
 
  
Charlotte of Doble's Exeter was incredibly helpful when we commissioned the firm to design and craft an engagement ring in platinum with a  family sapphire and diamonds. Their own goldsmith has made a beautiful ring which is all the more special because it is bespoke and handmade.  The insurance valuer was very impressed at the craftmanship and said it was such a pleasure to see a rare skill such as this still being provided today. I strongly recommend Doble's. The whole experience was wonderful and Charlotte made it fun and easy.
  
 
 
 
 
 
  
 
 
 Anna Murat-Miguel 
 
13 October 2025
 
 
  
I cannot recommend Ivor Doble enough. I had an issue with my engagement ring that left me really upset, but the team were immediately reassuring and professional, putting me completely at ease. Charlotte was an absolute star — she handled everything from start to finish with such care and excellent communication throughout. I truly felt valued as a customer, which is rare to find these days. Thank you so much to everyone at Ivor Doble — I absolutely love my engagement ring! 💍
  
 
 
 
 
 
  
 
 
 Sophie Dunn 
 
1 August 2025
 
 
  
Ring resizing - completed in less than a week, good value and looked like new when I picked them up. Thank you!
  
 
 
 
 
 
  
 
 
 Bethany Connelly 
 
11 July 2025
 
 
  
My engagement ring was silver and I had the prongs snap off a couple of times which were fixed really quickly. Eventually we decided to get the ring made into platinum as it was too soft for everyday wear and I could not be happier with the results. It was cast into platinum using the same stones and it looks exactly the same just neater and shinier. Charlotte was so helpful and so friendly and made our experience so much less stressful. Couldn’t recommend enough